Lobby Manager

  Lobby Manager is a customer management program designed to eliminate the paper 'sign in sheet' found in a customer service lobby. The problem with traditional system of signing in on a sheet of paper is that customer service representatives are not aware of waiting customers unless they check the lobby. In addition, the CSR never knows how many customers are actually waiting and for what services. With Lobby Manager, the receptionist signs the customer in electronically! After the entry is recorded, all Lobby Managers are alerted and screens are updated with a list of customers waiting for service.